PRIVACY POLICY

Last Updated: September 17, 2026

LSPC – The Firm ("LSPC," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, communicate with us, use our services, or otherwise interact with LSPC.

By using our website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

  • Name and contact information

  • Email address and telephone number

  • Business name and business contact information

  • Information submitted through website forms

  • Information provided when booking a consultation

  • Information necessary to provide accounting, tax, advisory, HR, or other professional services

  • Information contained in communications with our team

  • Website usage and technical information

  • Information collected through cookies and similar technologies

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by applicable law.


2. How We Use Your Information

We may use personal information to:

  • Provide and manage our services

  • Respond to inquiries and requests

  • Schedule consultations and appointments

  • Communicate with clients and prospective clients

  • Prepare or administer accounting, tax, advisory, HR, and business services

  • Process payments and manage billing

  • Improve our website, services, and client experience

  • Send newsletters, updates, and other communications where permitted

  • Maintain business records

  • Meet legal, regulatory, and professional obligations

  • Protect the security and integrity of our systems

  • Prevent fraud, misuse, or unauthorized activity


3. Website Forms and Communications

When you submit information through a form on our website, the information may be used to respond to your request or provide the service you have requested.

Please do not submit highly sensitive or confidential information through general website forms unless specifically instructed by LSPC to do so through an appropriate secure channel.


4. Cookies and Website Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies to understand how visitors use our website, improve functionality, measure performance, and support marketing activities.

You may be able to manage cookies through your browser or other available privacy controls.

Certain website functions may not operate properly if cookies or similar technologies are disabled.


5. Service Providers

We may use third-party service providers to assist with website hosting, scheduling, communications, payment processing, analytics, technology, document management, and other business functions.

These providers may have access to personal information only to the extent reasonably necessary to perform services on our behalf and subject to appropriate contractual or other safeguards where applicable.


6. Disclosure of Personal Information

We do not sell personal information.

We may disclose personal information where reasonably necessary to:

  • Provide requested services

  • Work with professional advisors and service providers

  • Comply with applicable laws, regulations, court orders, or legal processes

  • Protect our rights, property, systems, or clients

  • Prevent fraud or other unlawful activity

  • Facilitate a business transaction where legally permitted

Where we refer you to an independent professional or third party, that party may have its own privacy practices and policies.


7. Protection of Personal Information

We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.


8. Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate business and professional records, and meet applicable legal, regulatory, tax, accounting, or professional requirements.


9. Your Privacy Rights

Depending on applicable privacy legislation and your circumstances, you may have rights relating to your personal information, including rights to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Ask questions about how your information is collected or used

  • Withdraw consent where consent is the legal basis for processing, subject to applicable limitations

  • Make a privacy-related complaint

Certain legal exceptions and limitations may apply.


10. Third-Party Websites

Our website may contain links to third-party websites or services.

LSPC is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, services, or applicable legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

12. Contact

If you have questions about this Privacy Policy or how LSPC handles personal information, please contact us.

Ottawa

101-2255 St. Laurent Blvd.
Ottawa, ON K1G 4K3
Phone: 613-863-1161

Montreal

600-1111 Dr. Frederick-Philips Blvd.
Montreal, QC H4M 2Z2
Phone: 514-418-4900

Email: m.hassoun@lorexsolutions.com